We may collect personal information when a user “books” a trip, requests a quote, submits a message via the “Contact Us” facility, or in any other manner or form submits personal information on the site. We may also collect personal information for purpose of improving our service offering and for the purpose of increasing service efficiency.
All personal information will only be retained by us for as long as it is necessary to fulfil the purposes mentioned. We will do our best to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes mentioned. We may, from time to time, request the user to update his personal information. Users are able to review or update any personally identifiable information by emailing us. In order to better protect the user and user’s personal information, we may take steps to verify user’s identity. We may use encryption, firewalls and other security technology and procedures to help protect the confidentiality of user’s personal information and prevent unauthorised access or improper use thereof. All personal information is securely stored in our email database.
DISCLOSURE OF PERSONAL INFORMATION
Subject to a user’s right to withdraw consent in certain instances, the user agrees that we may obtain personal information and use it, and to disclose it to other persons for certain specified purposes, including for credit information sharing, debtor tracing, marketing and contract administration. We will also provide personal information to law enforcement and other competent authorities in response to lawful requests and where we believe that the disclosure of the information is necessary to institute legal proceedings against third parties.
CREDIT CARD ACQUIRING AND SECURITY
Credit Card payments are not made on the Global Leisure & Backpacking website therefore no credit card details are stored on our website.
We do from time to time make use of cookie technology, which comprises a small text file that is stored on the user’s computer's hard drive containing information about the user, so that the next time the user visits the website, the cookie is able to identify who the user is. This enables us to achieve our goal of providing a valuable online experience to our users. Users are, however, able to disable this cookie technology in the Internet browser.
While we will do all things reasonably necessary to protect the user’s rights of privacy whilst on the website, we cannot be held liable for any unauthorised or unlawful disclosure of the user’s personal and confidential information.
We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly.